Property Monitor

Routers Down - 0

No routers down!

Routers by Series - 434

Server Time:

11:39:08 in 18 Apr, 2026

	All Properties	>
	Up: 434 \| Down: 0

	Casa Felice	>
	Up: 4 \| Down: 0

	Deep Tracks	>
	Up: 9 \| Down: 0

	Ezo 365	>
	Up: 8 \| Down: 0

	Hirafu House	>
	Up: 3 \| Down: 0

	Hirafu Woods	>
	Up: 6 \| Down: 0

	Horizon	>
	Up: 11 \| Down: 0

	J-House	>
	Up: 3 \| Down: 0

	Kashi Lodge	>
	Up: 2 \| Down: 0

	Ki-Niseko	>
	Up: 70 \| Down: 0

	Kisetsukan	>
	Up: 19 \| Down: 0

	Konkurrito	>
	Up: 3 \| Down: 0

	Laundry Office	>
	Up: 1 \| Down: 0

	Midtown Office	>
	Up: 4 \| Down: 0

	Miharashi	>
	Up: 7 \| Down: 0

	Miyuki	>
	Up: 3 \| Down: 0

	Mori	>
	Up: 4 \| Down: 0

	Others	>
	Up: 1 \| Down: 0

	Powder Tracks	>
	Up: 13 \| Down: 0

	Sekka Kan	>
	Up: 5 \| Down: 0

	Shirakaba	>
	Up: 6 \| Down: 0

	Shizenkan Backpackers	>
	Up: 9 \| Down: 0

	Skye Niseko	>
	Up: 148 \| Down: 0

	Staff Accom	>
	Up: 1 \| Down: 0

	Tsuru	>
	Up: 1 \| Down: 0

	Whiskey Woods	>
	Up: 2 \| Down: 0

	Yamashizen East	>
	Up: 25 \| Down: 0

	Yamashizen West	>
	Up: 24 \| Down: 0

	Yotei No Sato	>
	Up: 1 \| Down: 0

	Youtei Tracks	>
	Up: 40 \| Down: 0

Instructions

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Recently Recovered Properties Only

Ask guest if it is an issue with the Internet or their email apps.
Tell them to contact their ISP/company to check if they have special IP/email settings.
If their company/ISP agrees to allow changes to their settings, request guest to bring their device to the Front Desk. IT will provide 10 minutes of support.
Create a ticket

Request Guest Services to reboot the router and wait 15 minutes max.
Check if it is working with a device and the Property Monitor (if available).
If the router is still broken after the reboot, IT will fix the issue and the ticket is billable to the owner.
Create a ticket and close

Not Monitored

Property	Comments
TU1	Owners Router, Not monitored